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Instructions to help with popular customer service issues

Popular How-to Guides

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What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve customer care issues, it is something that we often do for larger companies. A larger company example would be our AT&T Wireless how to guides page. And also our Costco guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I want to return and get a refund for the Vit. C tablets.
Bonjour, **Je souhaiterais savoir s'il est possible de proposer vos produits dans mon f...
I received a package to my house but is addressed to a different person. I would like t...
Bonjour *Je vous informe que j'ai pas re*u ma commande. J'ai la suive par un num*ro de...
Hi,**I want to return one of the items I received.**Thank you for your help,*Pamela
Hi*I'd like to change my shipping plan *to get my order as soon as possible **thank you
I ordered in October and I have not received my order.
** ****** ****** *** ***** *** ** ******
My account got deactivated and I don't know why. I have a pending Order ********** whic...
I cant access my account*Im from indonesia *When im open apps, its still loading*i try...
Can I please talk to a customer service representative live please
Package was sent my area, never delivered and sent back to the U.S
My order is listed as delivered. However, I checked with the delivery company and it wa...
Hello,*Few days ago, on Monday, l brought you a NEW costumer, and l helped her to order...
I never ordered a package and I received one
Can not complete order
I have not received my order despite being emailed by Optima shipping that it was deliv...
I have emailed my issue. Please look into it
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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