Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other eBay customers
Help with product issues
I have requested a return label for a mattress I do not want. The seller is not helping...
I ordered and received a recliner. after a week it developed a tear in the covering. Th...
I want ebay to step in and resolve my issue with my order....I have contacted the selle...
I shipped a package to a customer and it was damaged in shipping the customer sent pict...
I placed an order through eBay on ***** eBay is tell me they have no order placed for m...
I am waiting for a refund of ***.** dollars.steven mcdaniel
Concerns with shipping a package
I have an existing case and was told to call back today.
My ebay account was permanently suspended for being a risk to the community and I have...
Paid for item since the * still haven’t received it,
Suspected fradulent transaction
Hello*Am in Mexico now I previously purchased *an AED FROM seller nobro (NOAH BROOKS)*I...
My account is on hold and I’m a seller
I've called twice in the last two weeks about appealing a defects. Two items were retur...
Have not received item order number **-*****-***** item Id ************ bought on Janu...
i didn't get the order. The address was wrong
I am a seller...a customer requested a return which I honored...sent a free return labe...
See more issues reported by eBay customersGetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.