How Do I Remove a Line from My Verizon Account?

As a customer, you can remove a line from your Verizon account. You can do it by contacting customer support directly or by using the online method. Online method is a lot more convenient than the latter choice.

Apr 28, 2020

It's a little frustrating not being able to remove your line from your Verizon account. However, there is an easy way of doing that without the hassles. Some people give up ion the process because they have no clue what to do when everything else fails. If there is one thing I learnt, is that there is always a way out of any situation. The guide below will help you understand the routes you can follow to remove your line from the Verizon account.

How Do I Remove a Line from My Verizon Account?

The fastest and by far the easiest route to achieving this goal is by contacting Verizon customer support agent. You can also visit to your local Verizon store for assistance. Contact Verizon customer support and make your request to remove the line from your account. The agents will take up the matter and start the process of removing the line. However, expect to be asked some questions to authenticate that you are the legitimate owner of the line.

Most people hear contacting customer support directly because it takes time for them to pick up the phone and start acting on your request. This is often attributed to the fact that Verizon has millions of customers. It's easy to give up on the process.

If you lose your phone or you are no longer in need of your line, then it's good to remove the line from your Verizon account so that nobody can use it for fraudulent purposes. You can suspend the line and pay off the phone before embarking on this process.

Removing your line is necessary particularly if your daughter or son is using it and now they are old enough to get their own line. Therefore, they are not in need of using your line anymore. Plus, you may be due to an upgrade and want a new line which means you have to get rid of the old one.

Canceling the line can attract early termination fees which is why you have to do it right. Go to Verizon homepage and log in to your account. Early termination fee is determined by the kind of phone you purchased when you signed the contract term. Besides, the time left on the contract is also a determinant on whether you pay the termination fees or not and by how much as you paying the fees.

Are there conditions to removing a line from my Verizon account?

It all depends on whether that line is still under contract or not. In case the line is under contract, you will have to pay the early termination fees. Consequently, if the line is not currently under contract, then you can proceed to remove it and even change your plan. Disconnecting the line in this case is free.

A simple away to remove your line from your Verizon account is by following the steps below.

1. Go to Verizon homepage and log in to your account

2. Go to products & apps page

3. Select manage my products tab located at the top of that page

4. Choose the line you wish to remove

5. Scroll to products and click remove from account.

There are many reasons for customers wanting to remove their lines from their accounts. The predominant reason is that they phone is stolen and they don't want to replace it. So the only option left is to disconnect the line.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Remove a Line from My Verizon Account?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Verizon Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Remove a Line from My Verizon Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Verizon Wireless

Asked 4 years ago
Updated 4 years ago
Viewed 925,703 times
Verizon Wireless
Remove a line from Verizon account
contact Verizon customer support

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!