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Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

UPS driver could not make delivery due to signature. Paid to have the package held at U...
Overnight package shipped yesterday shows delivery Monday.
Shipment is going to wrong address
need ALL my packages delivered to my address. Not to the rental office. the rental off...
Need to change delivery of a package to a hold at local facility.
NEED TO SPEAK WITH A UPS SUPERVISOR
Whats the number to complain about a UPS delivery driver!!!!!!!
My package said there was an issue with the address or delivery. I live in in an apartm...
I received an email yesterday from UPS saying that a shipment to Midland, TX, had been...
I wanted to PRAISE my UPS driver I wish all packages could be sent UPS
Ordered something that was pay for through pay pal but have. Which I believe was givin...
My computer was being shipped back from apple repair center. Someone, somehow, changed...
The brokerage got switched and there is a problem with my package being delivered
An important package was scheduled for deliver. The date slipped twice and now there is...
Dropped off package at UPS access Point locker at *** **th ave, NY, NY ***** on...
I want to confirm if a package is being sent to my address. I suspect this package is a...
I really need to speak to a human being regarding a package in Canada. It has cleared...
I have a rural address near Highway *** and ***th West Ave. Sand Springs, OK. Do you ha...
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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