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Instructions to help with popular customer service issues

Popular UPS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other UPS customers

need to know who signed for the package at the CVS location. They claim the package is...
One of my neighbors said the UPS driver was looking for my address and never found it t...
My shipment wasn't delivered on the date and time I was given (yesterday) and I cannot...
Incorrect shipping exception
No delivery date set up this is for work
My package is stuck in San Antonio. It is a ** pound box full of just books. The value...
My package has been picked up by sender but no update via UPS
problem with a shipment
They keft package leasing office. instructions were to be left at my door
package not delivered on time to Sussex Central HS. UPS attempted delivery @ *:**PM and...
ups did not deliver to Sussex Central HS before the school closed. Delivery was attempt...
Wrong address **** Quail Creek Mt. Pleasant Tx *******Right address **** Quail Creek*Mt...
I don't have a tracking number how can I track a package
I want to sent items to my storage unit
The post office attempted to deliver my UPS SurePost package and left a delivery notice...
My Cancer medication was shipped next day delivery for Monday *th, did not show then sa...
My package has never arrived
See more issues reported by UPS customers

Does GetHuman write how-to guides because they are a partner of UPS?

GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

UPS Reference

Guidance for Other Companies

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