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Instructions to help with popular customer service issues
Popular UPS How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common UPS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing UPS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other UPS customers
The ups truck bashed my car
SPEAKE TO SOMEONE ABOUT HOW TO RETURNA PACKAGE THAT DOSEN'T FIT IN ORIGINAL PACKING
I had a package mailed *-**-**, it was delivered on *-**-***It was delivered at my old...
TRYING TO RETURN PACKAGE
I do not want to be sign in every single package that is delivered to my house due to s...
Redirect package *Z***EE************I'm a my choice premium member and tracking isn't p...
Package going to wrong address
No updated tracking in ** days
No updated tracking in ** days.
Still waiting for someone to call me about my issue. Got the code and typed it in and n...
How's the process of sending items from US to PH*- Custom charge? - what's the fee?
They put a package in the lock box box were I live and don't know which box it is
I need to cancel a shipment that is in process. Would prefer to talk to someone on the phone.
My package with the tracking *number of TBA************ which is being sent to the wro...
Apartment number needs to be added to a UPS shipment
Trying to locate a package that is being shipped to me, was never given a ticket or tra...
I've gotten nothing in My email nor anything sent to my phone to confirm the confirmati...
Need to know if package *Z***F*X********** is going to be delivered today so I can be a...See more issues reported by UPS customers
Does GetHuman write how-to guides because they are a partner of UPS?
GetHuman has no affiliation whatsoever with UPS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of UPS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.