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Instructions to help with popular customer service issues

Popular TurboTax How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve TurboTax customer care issues, it is something that we often do for larger companies. A larger company example would be our Ticketmaster how to guides page. And also our Samsung guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your TurboTax problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common TurboTax customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing TurboTax customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other TurboTax customers

I need to track my refund. It is in a green dot account and i do not know how to access...
I can't file my taxes due to I don't know my username or my password
I did my taxes and they got rejected I don’t know what to do or how to fix it.
I've been rejected by Turbo tax NOT the IRS and I can't seem to get any one by messages...
have questions before I sign up I am a new buisness for taxes
cant sign in because my number changed
I did not put in my husband's ****R correctly and then did it but could not put in word...
I need my AGI from last year tax return
I filed my **** taxes with greendot and my return was sent to the tpg bank and I have s...
I was trying to hurry through this year's tax forms with turbo tax and I made a mistake...
Cant access my account it has my old phone number
Need customer service regarding the fixing and refining because of the IRS rejection fo...
I filed my turbo taxes late in November and they still haven’t came I want to see if th...
I CAN'T E-FILE TAXES THIS YEAR BECAUSE IT IS FOR MY DECEASED MOTHER. HOW DO I GET A CHE...
I called the IRS because I havent received my **** taxes and they told me since it had...
Hey I need max benefits removed off my tax return. Monquilla Jefferson
Need my AGI number from last year lost all info to sign in
I cannot find last year's return anywhere and I really need them right now. It's not li...
See more issues reported by TurboTax customers

Does GetHuman write how-to guides because they are a partner of TurboTax?

GetHuman has no affiliation whatsoever with TurboTax, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of TurboTax have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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