Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
I paid my hotspot bill online and it's nooking last month same issue I went into store...
I have not been able to receive SMS verification codes when doing * step verification o...
My husband bought me the Samsung **FE which was buy * get * at the time of purchase. I...
Charge is wrong for bill* Should be ** not **
A statement from a collection agency representing T-mobile was mailed to my address a...
If I were to buy an apple watch in Ukraine. Would it work in the US with my phone.
My phone keeps saying it has a virus and my personal information is being stolen
need to restart. Can't press anything without an emergency line being called.
Somehow my account got ported to sprint which is now TMobile...from metro....I want it...
I need more unlimited hotspot. Is there a plan that includes that?
every since the android ** update * my OnePlus *tPro McLaren edition gets hott as...
I just want to pay my bill, over the phone, hopefully with no charge. Thanks, Kathy Yo...
I lost my phone after pulling out in the parking lot of heb. It’s a Motorola G*. Was ho...
I received a new t-mobile sim card. Installed it followed the directions. I still have...
Extra charge on the last billing cycle Need explanation why
We are trying to locate one of our phones number **********
i ordered a phone from ebay and uts sim locked on t mobile so i want to unlock it
When I text a small video between two iPhones on T-Mobile, the video is received about...
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.