Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
I bought a Samsung S** ultra on Amazon but it’s locked by T-Mobile. I’d like to unlock it
I have been scammed yesterday for $****.** by someone called Christy Gleason with a tel...
I am traveling and want my phone open at *********. I want to used it out of the countr...
General question for T-Mobile - what will happen to people who have phones on the *G network.
I have to return a phone I was sent because I claimed on the wrong phone
Need to know if our phones will work in Colombia (South America). Leaving U.S. on Dec **.
I need my iphone unlocked
I need to return an order
hello i want to switch phones because i having problems with my old one
i have issues with the internet. how can i solve it?
i have a issue with the speed .how can i fix this problem ?
I cannot sign into my Doordash app. Everything else is getting service and Doordash doe...
No issue. I don't know if I'm eligsble for upgrade
Change of address...I moved
My government-issue phone cannot make outgoing calls but everything else works fine I c...
I cannot do outgoing calls on my government phone
You sent the return box to the wrong address. I need it sent to a different address, please.
My free minutes are not on my government phone
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.