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Instructions to help with popular customer service issues

Popular StubHub How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve StubHub customer care issues, it is something that we often do for larger companies. A larger company example would be our Domino's Pizza how to guides page. And also our DirecTV guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your StubHub problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common StubHub customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing StubHub customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other StubHub customers

My computer glitched. Wrong date. Transaction went through. I need it refunded.
I bought tickets to the Chicks concert, however, I selected the wrong date and venue. C...
hello! i’m on the way to the yankee game and i paid using apple pay which is linked to...
Have not received that my tickets have been transferrec
We purchased tickets to see Motley Crue in Charlotte * years ago, now the one who holds...
Tickets haven’t been shipped yet the concert is coming soon
I purchased some tickets and I haven’t received the actual tickets via email
Tried to list tickets for sale but I’m having trouble
I have not received my tickets.
I was just hoping that the seller can release the tickets on the morning of July *th*Th...
My husband purchased tickets to Rage Against the Machine in Alpine Valley (Wisconsin...
What’s the status of the tix purchased order number *********. Lmk **Thank you *Ian g
It’s not letting me buy tickets for the Yankee game on Friday
Cannot print labels for sending my sold tickets (technical error appears instead of ****...
Hi, I have sold my tickets on Stubhub but I can t receive the money of the buyer. I kee...
Order **********Event was cancelled*postponed. Can not get rep on phone or via email. I...
cant sell my tickets for over the last two weeks!!! Unacceptable been lied to and hung...
Purchasing ticket online with credit card that has been declined. This should not be a factor
See more issues reported by StubHub customers

Does GetHuman write how-to guides because they are a partner of StubHub?

GetHuman has no affiliation whatsoever with StubHub, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of StubHub have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

StubHub Reference

Guidance for Other Companies

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