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Instructions to help with popular customer service issues

Popular StubHub How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve StubHub customer care issues, it is something that we often do for larger companies. A larger company example would be our Air Canada how to guides page. And also our Optimum guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your StubHub problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common StubHub customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing StubHub customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other StubHub customers

Can’t get my Mobile tickets
Order* *********, I just received an email that I am receiving a charge on tickets I so...
i need to exchange tickets for chris rock show tonight*i mistakenly sold the same pair...
My concert was canceled like a refund
I’ve sold some tickets on your site and I cannot upload my PayPal or my cash app to rec...
I bought on September **, ****,** tickets for the FIFA World Cup, QATAR ****.*Of those...
Make sure My tickets sold
Order ********** **I bought these tickets based on the belief that they were Club Seats...
I PURCHASED TICKETS FOR THE CHIEFS*RAIDERS GAME. I DO NOT HAVE THE CODE TO ACCESS THEM...
My Hamilton tickets were transferred via email to the buyer. The buyer has not opened...
I’m wanting to make sure that the tickets I’m about to purchase will arrive on time
my event was rescheduled but I cant go
Where are my tickets, should have been here Oct,*st. Order **********
Received a ticket and got a message the ticket was canceled
I ordered tickets for a Yankee game today but I am not the one going. I don’t know how...
I paid $*** more yesterday from the price there selling today
My email is not in the system *Can I use the order number at gate ?
Can’t download my tickets
See more issues reported by StubHub customers

Does GetHuman write how-to guides because they are a partner of StubHub?

GetHuman has no affiliation whatsoever with StubHub, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of StubHub have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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