How Do I Cancel My Straight Talk Service?

Straight Talk provides prepaid wireless services to thousands of customers in the United States. As part of TracFone Wireless Company, this service carrier brings you two non-contract plans to choose from. You can only find these plans at Walmart stores across the country or you may place your order over the phone.

When it comes to canceling your prepaid service, you may do so through customer care service. Alternatively, you may just let your service to be disabled on a $30 monthly plan after the expiry of the allocated minutes.

Before you decide to cancel the service, you need to be fully aware of the Early Termination Fee (ETF). This amount is almost unavoidable unless you wait until the end of your billing cycle. However, you cannot cancel your Straight Talk service on the internet. Instead, you can contact the customer service representative over the phone to request the cancellation of your service. To accomplish this task, you need to take into account the following simple steps.

Three Simple Steps for Deactivating Your Straight Talk Service

Before you get in touch with the customer service representative, you must have your personal details ready. These details include your Email address and the last four digits of your Social Security number.

Step 1: Get in touch with the Straight Talk customer service agent

The first step is to call the customer service representative and request for cancellation of your Straight Talk service. Make sure that you explain clearly your intention so that the agent can assist you in terminating your mobile phone service.

Most importantly, you should not call using your phone because the service will be canceled as soon as you notify the Straight Talk customer care service. This is the only acceptable process and not through the internet as some people would want you to believe.

Step 2: Submit Your Personal Details

Make sure that you have the right information to pass to the agent. This information will make the whole cancellation process easier and faster. Therefore, provide the agent with your billing address, account personal identification number (PIN) and your mobile phone number for verification purposes.

Step 3: Inform the Customer Service Representative About Your Intention

Tell the Straight Talk customer service representative that you intend to cancel your phone service. Give enough reasons to justify your decision. As such, the representative will give you several options that you can apply in order to disable your service.

Most likely your option will include canceling your Straight Talk service for some time or disabling it permanently. Once you have given the customer service rep all the necessary information, you can rest assured that your service will be terminated with immediate effect.