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Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Turned on my Bravia xbr**a*g and a note flashed that their is an update for tv where do...
My account is not working
On my Sony TV for some reason I can’t access the Internet!!!!
Necesito hablar con alguien por favor
Can not connect my bluetooth head phones to my Sony Bravia Bluetooth TV
Got a charge back and was wondering how I can get my account back
I need help on how to access the USD drive.
for the past two years i havent been able to deactivate all the ps*s with my account as...
I have a Sony TV model *KDZ-**V**** which I lost the remote control and need it replace...
I got a ban on my account
I’m trying to download Disney plus onto my tv and don’t know how to
Ps* was stolen need to see if it can be located
Do not have my password do not have the phone to access the password would like to chan...
My grandson's ps* wouldn't let him play today. I have had my ebay account hacked twice...
I’m trying to log into PlayStation network but I forgot my password and when I try to r...
My ps* was stolen trying to see if theres any way you can help recover it
Every time I turn the TV off I have a box that comes up on the screen that says refresh TV
Hello I got the new sony A*H tv as gift, but when I turned it on and looked into it, I...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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