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Instructions to help with popular customer service issues
Popular Sony How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Sony customers
Can you change number or remove the *SV to my PlayStation account?
Try to log into my PSN but no longer have the email that's with it
i need to change my age on my ps* account
Earlier I was on my PlayStation and my controller was working perfectly fine, now my co...
Can a ps* card be used on a ps* card
I've waiting off and on hold for going on * hours I need to speak to an agent
Account verification code phone number needs to be changed
Payment card not going through saying I've attempted this action to many times
The *sv was turned off for the account signing into my PlayStation account but now it’s...
I wanna check to see if a ps* is real before I buy...
i can't reset my password because my security info and all that is wrong because it's b...
Problemas con la cuenta del ps*
My PS* system won't connect to any controllers. It has the message too many USB devices...
I change phone numbers now I can’t get the * step verification code
I changed my phone number now I can’t get the * step verification code.to get into my p...
I just need help getting the two verification because I don't have access to the number...
Refund on PlayStation plus
I had to reset my password and its asking for a two step verification acn I don't have...See more issues reported by Sony customers
Does GetHuman write how-to guides because they are a partner of Sony?
GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.