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Instructions to help with popular customer service issues

Popular SeatGeek How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common SeatGeek customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing SeatGeek customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other SeatGeek customers

I purchased Harry Styles tickets in December of ****. The concert was supposed to be in...
I have a question. Do you offer gift certificates for non-specific theater tickets, or...
I ordered * tickets to the Arkansas-Auburn game. Order number *P*-Z*LEP*N. Name William...
Order number**P*-R*V***G- my event was canceled on ******** - why do I have to wait * t...
Didn't get my ticket for the Cleveland Monsters. I bought the last game last season wa...
Hi, I was wondering I could return one of my tickets, but not both of them. I don't wan...
Hi. I purchased tickets then returned them for a refund of $*** in July. I then purchas...
I can't find the tickets i ordered for mgk at red rocks ampatheater.
I bought tickets for ** October, but I was given tickets for ** October. I want to fix...
Not able to access the tickets at the game. Scan wasn’t working. Did watch the...
My season tickets won't link to Seat Geek-it keeps telling me already linked but it is...
I want to make sure these tickets or this ticket sorry for tonight's game is legit and...
I bought tickets for Midnight madness for Kentucky Basketball. They sent me tickets bu...
I bought my tickets, now it’s saying my order was cancelled because the tickets i selec...
Purchased tickets for the whitesox vs astros playoff game in chicago tonight at *pm and...
I ordered tickets via seat geek, the concert is today and I still haven’t received my t...
Have not received my tickets for Funnygirl I bought today for April **th!!!! HELP ME...
I paid for tickets that we’re together and I got an email and my * tickets are not seat...
See more issues reported by SeatGeek customers

Does GetHuman write how-to guides because they are a partner of SeatGeek?

GetHuman has no affiliation whatsoever with SeatGeek, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of SeatGeek have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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