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Instructions to help with popular customer service issues

Popular SafeLink How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common SafeLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing SafeLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other SafeLink customers

It is like a brand new phone. today it started talking and i can't do anything on it. i...
SafeLink didn't give me my free data this month.
I need my pin unlock code
I can't make any phone calls on my gov phone because it says no cellular network. I eve...
Someone stole my cell phone and shut off the location can I lock the old one and get a...
I'm trying to transfer phone number from different company. Think is the second day try...
Trying to activate my daughter's safelink phone and won't let me
My phone is lost I need a replacement phone
My screen is broke. It does not work at all anymore
My p****hone was lost or stolen
How do I get a free phone with my new service for the government ebb plan
Got a new tracfone, says it has free service but I have no service and no phone number
I wanted to know why receive and round phone that doesn’t work instead of I phone *
My phone wa stolen and need another phone mailed to me please
I need to speak with someone about my enrollment, I received an email saying I was appr...
My phone states that I'm out of minutes but I supposed to have unlimited minutes so I w...
I have already qualified to Lifeline I’ve been trying to a roll and role or apply it to...
Not able to get a signal on this phone
See more issues reported by SafeLink customers

Does GetHuman write how-to guides because they are a partner of SafeLink?

GetHuman has no affiliation whatsoever with SafeLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of SafeLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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