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Instructions to help with popular customer service issues

Popular Royal Mail How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Royal Mail customer care issues, it is something that we often do for larger companies. A larger company example would be our iTunes how to guides page. And also our Sprint guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Royal Mail problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Royal Mail customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Royal Mail customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Royal Mail customers

Ref Rn *********GB*My wife’s anti cancer tablets are delayed in Madrid customs for more...
Hello. My name is Natalia Nedelcheva. In April this year I sent a letter with documents...
Ive been scammed by a bogus email from you saying I have missed a delivery, I gave deta...
Hi I ordered items off of Amazon, and it shipped through Royal mail. If I put in my tra...
I need to know if you can give me more info on a item that you have, but a fee needs to...
I’m wondering if I send a parcel on Wednesday *st june **** special delivery when will...
I have card through ********** wanting fee to pay.. Can you look on the item to tell m...
Cannot read the hand written ref number
I have a ref no. & need to pay a fee, but, cannot read the reference number, help pleas...
I have a card to redelivery & pay a fee, but, the ref number is incorrect
my package is damaged when i received , what docustments you need us provide for a clai...
The Anglia Ruskin University used Royal Mail to post my MBA Certificate but I have not...
I send a mail to DVLA on the *st of April. So I have contacted them and they said they...
Redelivery of parcel delivered yesterday whilst I was out
The address on my mail is insufficient,is there anything I can do to prevent item from...
Wrong adress on a package, ordered stuff from England and accidentally typed the wrong...
Amanda Bradford California los Angela's
I had thought I has set up redirection of mail. I am wishing to clarify status
See more issues reported by Royal Mail customers

Does GetHuman write how-to guides because they are a partner of Royal Mail?

GetHuman has no affiliation whatsoever with Royal Mail, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Royal Mail have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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