Panduan Langkah demi Langkah untuk Menyelesaikan Masalah Rockauto

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

Hello, so My order was shipped and sent out for delivery and fedex said my address was...
Wrong part, wanted to talk and see if you had the right or help make sure I get the rig...
Well I bought a strut assembly fully assembled and the top strut mount is no good I nee...
This issue is from Oct **th **** I need shipper to address the issue with fedex
Ordered a radiator Fed Ex shows a delivery yet never received it .fedex took a picture...
My order was sent back to you guys because FedEx could not find my place. I want my or...
I ordered * hub assemblies for my daughters Saturn. Today is the *rd day. Can you pleas...
I bought two struts for a Lexus ES*** and they literally broken half
Need to identify parts by vin my
I order two small parts on one order and was charged two shipping charges. I was a cre...
I purchase a set of lower control arm for a **** infiniti FX-**, about * year ago the b...
I need help finding rear shocks for a **** fiat *** sport.*.* liter no convertible no t...
I ordered parts for my daughter's car I haven't opened the parts up at all because she...
I want to get a power steering pump for my **** Geo Tracker and I feel that I need the...
Didn’t get complete order missing front rotors and break pads
Ordered *ea of rb***-*** only received *ea
Do you carry parts for a passenger seat belt lock mechanism for a **** Chrysler *** tou...
ordered *ea rb***-*** packing slip shows only * shipped
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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