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Instructions to help with popular customer service issues

Popular Redbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Redbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Redbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Redbox customers

I need to talk to someone on the phone not this typing bull ****
I made the reservation with the wrong card. My husband has it with him out of state
I thought I rented * movies this morning for pick up at *:** Bel red road in Bellevue W...
Have a question on my rental* thank you!
Money took off my card when I already return the movies back they keep takin money from me .
I rented * movies and got charged **.**. trying to see why I'm getting charged that
I received a promo code for my birthday to receive a free kiosk rental or $* off In Dem...
I was charged for a movie I no longer have
Had two movies watched the first and kept longer but kept to watch second and second mo...
I rented a movie and my son broke it. What do I need to do
I am not paying no one to answer a question or help me out with a redbox rental that do...
The reason I am contacting you is because I have been waiting for you to call me back e...
So I have rented this DVD Had problem with it the *st time And I have the same DVD fro...
You guys are charging me $** for some late movies that are a fit back in the Redbox kiosk
I have account with red box all I you to do is don't charge me * moves till tomarrow...
I tried to return rentals kiosk broke so I couldn't I don't want to get charged it's lo...
Stupid Redbox machine is saying authorizing transaction
I have been charged almost $** for movies that i bough and im getting pissed
See more issues reported by Redbox customers

Does GetHuman write how-to guides because they are a partner of Redbox?

GetHuman has no affiliation whatsoever with Redbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Redbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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