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Instructions to help with popular customer service issues
Popular Navient How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Navient customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Navient customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Navient customers
I would like Navient to let me know who is managing my student loan. Mary C. Corbin
I sent my information to Navient as they were turning over my student loan to another l...
I need a default letter
I need my loan pay off amount, and your website is down. I wanted to talk to an agent...
I am in deferment why did I get a bill
I'd like to know the balance of the loans I cosigner and a hard copy of the new loan terms
I’m broke and didn’t realize I was so far behind on payments and need to figure out how...
I need to talk to someone today before *:** pm
I'm a disabled vet. I'm try in to get my student loan forgiving because I'm only gettin...
you say i need more pay stubs...i sent you everything
Website down yesterday
A payment went out through my account when it was cancelled and I removed my bank infor...
I wanna know if I can get a deal if I pay off all my loans in a limo some
I need to defer my loans
I would like to receive the Student Loan forgivenesss forms to *****@***.com
Phone ***-***-****. Please quit calling me!! I have no student loans, in fact, I'm re...
********** *Dear Navient:*I am A U.S. Veteran eligible for loan forgiveness. *Preside...
My payment is due and I am switching jobs. I need help repaying.See more issues reported by Navient customers
Does GetHuman write how-to guides because they are a partner of Navient?
GetHuman has no affiliation whatsoever with Navient, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Navient have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.