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Instructions to help with popular customer service issues

Popular Match.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Match.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Match.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Match.com customers

I have cancelled my membership and I was charged gor it last month
Gentleman Ivan and I had a nice correspondence. He asked for my phone *, which I may ha...
I want the money your company has stolen from me
PLZ I LIKE TO CHANGE MY BIRTH DAY COS I MAKE WRONG OR ERROR WRITING IN MY AGE
I tried a free trial gave them a card number because it was required. I really hate it...
I want to cancel membership
Messages sent not appearing nor are any likes that I sent showing up. App seems to fre...
I gave my phone number to someone and now they are gone.
Can't verify my phone number? Why? It's on Gmail .com
Match wont take my card
I need to make sure that my membership is cancelled and I was charge for an extra month...
I would like to cancel my subscription because this isn’t for me
Am calling to request for an offer. I am ready to join and explore the possibility of m...
Someone representing match gained access to my bank account telling me I had to do it t...
I accidentally deleted a person I was interested. We had a long conversation. I have tr...
Do you have a deals to renewal of previous membership
I cannot log into match.com with my email
I deleted the profile of someone I would like to meet. We even chatted. How can I get t...
See more issues reported by Match.com customers

Does GetHuman write how-to guides because they are a partner of Match.com?

GetHuman has no affiliation whatsoever with Match.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Match.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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