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Instructions to help with popular customer service issues

Popular Malwarebytes How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Malwarebytes customer care issues, it is something that we often do for larger companies. A larger company example would be our UPS how to guides page. And also our Target guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Malwarebytes problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Malwarebytes customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Malwarebytes customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Malwarebytes customers

This is a question about billing. I received a notice from my credit card about possibl...
My new Licience number does not work ob my other two computers
My licience number will not work on my other computers
I have repeatedly attempted to call coustomer service the number given repeatedly hang...
I have tried contacting malawarebytes few days.Impossible resolve issue.*I have PAID op...
I have had malwarebytes preminum for years. My computer, windows** was reinstalled. los...
i have a charge on my credit card for thtree year computer service conttract with mal...
I am upgrading my laptop to windows ** from windows *.*. I have a malwarebytes licen...
do i have a contract for computer service from one of your partners called mb pc fix...
I have purchased a Total AV account. I did this because your service (Malwarebytes Prem...
ticket ******* ,I am a customer for years now.When is tech dept.,going to look at my pr...
I have paid my renewal but you keep sending me mail saying i have not
I have a Malwarebytes Premium Account license number CBFWB-Y*P*N- M**RY-ZQAPY*which is...
Hello,*I paid for a subscription for my church, However, because of other malware prote...
I have called Customer Service and the service keeps hanging up on me. I want to know...
Hallo Team Malwarebytes,*hiermit k*ndige ich meinen Vertrag Referenznummer ********* M...
Malwarebytes blocks me from many legit websites, including their own site. i cannot con...
I have an Apple Mac Mini. Apple had an upgrade to **.* and since then my computer has...
See more issues reported by Malwarebytes customers

Does GetHuman write how-to guides because they are a partner of Malwarebytes?

GetHuman has no affiliation whatsoever with Malwarebytes, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Malwarebytes have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Malwarebytes Reference

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