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Instructions to help with popular customer service issues

Popular Macy's How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Macy's customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Macy's customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Macy's customers

i want to place an order
I just received my comforter set yesterday for **.** today I got a sale magazine the sa...
On a recent vacation from Ireland ********** at **.** am I purchased a ring in gemstone...
Having trouble with placing online order
Hello my name is Alicia I ordered a few items from Macy's for my graduation. I paid for...
Order * ********** (Simplehuman trash bin). I was under the impression that I was to g...
I placed an order (***********) on ******** for several things. One of the items was s...
I have two Macy's gift cards that we accidentally scratched off the pin * on. I need t...
********** order number. Why was my package in the town where I live (Powell, Ohio) yes...
i order a bed set that came with a comforter and sheets pillow slips. i put the comfor...
Replacement issues (pricing)
I cannot pay my bill online - when I login it keeps bringing me back to the login page...
I have a $**.** credit on account ending **** and I want a refund.
How do I speak to someone in the United States?*Every time I attempt to place an order...
Trying to place online order and it won’t let me order
I want someone to call me back
I would like to see if any stores have Club Room Men's Linen Pants, Created For Macy's...
wrong item was sent to me.*i would like a refund to original form of payment please
See more issues reported by Macy's customers

Does GetHuman write how-to guides because they are a partner of Macy's?

GetHuman has no affiliation whatsoever with Macy's, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Macy's have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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