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Instructions to help with popular customer service issues

Popular Macy's How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Macy's customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Macy's customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Macy's customers

Order was sent out by sure post UPS it says it was delivered but wasn't because accordi...
I need to change my billing address
Hi I bought some fragances today at macys but they say i have to pick ot up until next week?
How to check out using merchandise certificate
I place a order for a makeup wardrobe and cat toy and it said it was canceled and the c...
I want to exchange an item for the same pair but different size.
i changed an order online but got no email confirmation. ******** ticket
I changed an order online but received no confirmation. Credit card was charged again...
Order issue. Paid for express shipping & my stuff isn’t being shipped express & I'm not...
Good day, could you please assist why my order is cancelled? but from my credit card th...
I have a return to make. I get the receipt for the correct item, but the address label...
I bought some beauty yesterday, but the price is down today.
I applied for your Macy’s store credit card, to take advantage of the $***.** savings...
Hi , so i order a Beaty Johnson bedding about a month ago . Bc it had a mark on it . S...
I live in Jamaica and want to purchase an item from your Black Friday sale. I want to...
I ordered macys credit card. I did not get it yet
Billed * times for same product cust service refused to help even after ** mins & I was...
A returned backpack was never refunded
See more issues reported by Macy's customers

Does GetHuman write how-to guides because they are a partner of Macy's?

GetHuman has no affiliation whatsoever with Macy's, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Macy's have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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