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Instructions to help with popular customer service issues

Popular Macy's How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Macy's customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Macy's customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Macy's customers

Furniture delivery with issues on the couch. The setup was improper. Called the day...
I've been trying to put through a sale since **pm won't let me check out
I cannot get my QR code for a return.
I want to order the sheets on sell **.** queen size * sets. Any color light or dark.
A Macy bracelet I bought broke and need someone who can fix it? It's a black onyx.
I ordered several products and did not receive one of my boxes event though it says delivered
Hello! Is this Macy's online chat?*I have a problem with the product, it was supposed t...
I paid my account balance in full last month--i received my monthly statement with a...
I am writing to ask if you would consider reopening the Macy's Store at Independence Ce...
Left cell phone in Starbucks in basement of Macys on State Street in Chicago.Very impor...
I ordered a Cuisinart air fryer -the large size. It was delivered, and I realized it...
I ordered two pairs of pants and they came in the wrong color. I was wondering if I cou...
Haven’t received my order!!
Location where I can purchase a Kate Spade Gray plaid belted wool jacket medium
Inquiring about bracelet resizing
Need e-receipt for order **********
Hi, **I was wondering if the folliwing top will be available in size 'Small', anytime s...
would like to ask regarding credit card account opened not activated.
See more issues reported by Macy's customers

Does GetHuman write how-to guides because they are a partner of Macy's?

GetHuman has no affiliation whatsoever with Macy's, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Macy's have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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