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Instructions to help with popular customer service issues

Popular Lyft How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Lyft customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Lyft customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Lyft customers

The app is not accepting my PayPal prepaid debit card
Trying to schedule a future ride and request a driver with car seats available for airp...
Cant log in lost email acess
I just need an email for the months of March and April **** of my rides for reimburseme...
I can not drive on online need to remove the hold please this Manuel Mendoza
I can’t get a ride anymore
I brought a lyft card put money on it but i scratched the pin number
I can't book a ride it says that I need to update payment info I did that then it still...
I can get my lyft pay. Need help
Reserved a ride. Stated driver will arrive between *:**am-*:**am. Driver never arrived...
I received two charges and one says $** for damages but it was a short ride and nothing...
I requested a ride from Lyft and I did the saving weight option. I kept telling me that...
I requested a ride from the Lyft app in about after ** minutes waiting for somebody to...
Want to re-apply my driver application.
On January * **** at **:**pm the cgarge for my ride was $**.** and I give to Kristy...
I put an application in, and I was trying to find out what the reason was That I was de...
I was charged twice for one ride!!
Someone used my credit card today to get a ride. I want to find out where the ride orig...
See more issues reported by Lyft customers

Does GetHuman write how-to guides because they are a partner of Lyft?

GetHuman has no affiliation whatsoever with Lyft, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Lyft have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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