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Instructions to help with popular customer service issues

Popular Lyft How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Lyft customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Lyft customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Lyft customers

Suggestions:*No smoking cars*Some of your drivers and their cars reek of cigarette smok...
Failed to call *** on duty and I smack my face getting out car on pavement and was badl...
I have submitted my background check and it came back that I was clear to drive I don't...
My text from the driver did not have a photo or license number only car make and model...
I Had A Lyft but Canceled My ride * Days Ago and I Did NOT get my refund !!!!!
I had car accident *My got fixed l need to get back on the road
Hi this is Mohmand Sardarzai*My car licence plate number was wrong, some ride reported...
I have a question, does Lyft accept new drivers with a Driver's Authorization Card in N...
I believe one of my children is using my card for Lyft rides. Can someone call me to p...
I don't use a cell phone at all, I use a lap top and email. I pay for things using a ma...
friend was riding scooter * ***-*** in denver, co and he broke his phone during the rid...
I realize you are busy but I am afraid I have been forgotten. I requested a car over an...
The app still won't work right i still can't add a ride on schedule a ride
Can I order a ride for my brother and put it on my card? I can leave a tip as well. H...
My schedule doesn't work on my app
i signed up for lyft now im hearing that lyft can no longer do business in cal if this...
I select the “save money and wait” selection and the driver says the are starting the L...
I dropped my phone with lyft driver and unable to connect with the driver . My phone nu...
See more issues reported by Lyft customers

Does GetHuman write how-to guides because they are a partner of Lyft?

GetHuman has no affiliation whatsoever with Lyft, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Lyft have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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