How do I contact Newsday Long Island about a delivery problem?

Newspaper delivery mishaps can happen from time to time. The important thing is to make sure you contact the company so you can get a refund for the paper that never came. Here's how to do so with Long Island Newsday.

Jul 19, 2019

Newsday is a daily paper sold all through New York. It is the eighth-most circulated paper in the United States. The paper has lots of topics including entertainment, business, politics, and sports.

If you have any problems with your delivery, you should contact the customer support team for help. If you subscribe to the paper, you have lots of benefits to enjoy. They include;

1. Full Digital Access to the paper and the Newsday app. You can enjoy exclusive content that is not included in the print edition

2. Home delivery for affordable prices

3. Money-saving coupons

If you have made a subscription, you should receive your paper by 5:30 am but there may be delays if you live in a remote area. If you constantly receive your paper late, you should consider speaking to the customer service team. You may receive a credit for your late deliveries. The credit is not monetary but it extends the duration of your subscription. If you have any delivery problems, you may contact the customer support team in various ways.

Newsday Email

You may let Long Island Newsday know about your delivery problems through their email address. This is a great option if you are not interested in speaking with an agent. Keep your email short, detailed, and polite. Include your address and the exact nature of your delivery problems. It may take a while for you to get help because Long Island Newsday does not have email support.

Contact them by Phone

If you feel that speaking to an agent is the best way for you to get help, you should try reaching them by phone. You will be connected with an agent who will help you understand why you have been experiencing delivery problems. The average wait time when you contact them by phone is eight minutes. You can call Newsday Long Island customer support at any time on any day but the best time to call them is between 9:00 am and 10:00 am.

The Long Island Newsday has a vibrant helpdesk. You can get help with any of your problems. This is a great option if you are not in a hurry to get help. The help desk gives you a chance to interact with other users. Consider starting a conversation about your delivery problems. You may get tips, suggestions, and reminders from other subscribers of the paper who have gone through the same problems.

Do not ask for help from Twitter or Facebook as the paper does not offer support on social media. Even though they have social media pages, they are not for receiving customer complaints.

If, after contacting the customer support team, you are unable to get help with your delivery problem, you should consider canceling your subscription.

Canceling Your Subscription by Email

1. Compose an email and request to cancel your subscription

2. Enter your account information

3. Send your email to the Long Island Newsday support team

4. Keep the information about our cancelation until the process is complete

Canceling Your Subscription by Phone

1. Contact the customer support agent by phone

2. You will be connected with an agent. Ask them to help you cancel your subscription

3. Provide them with the information that is relevant to your account

4. Ask if you qualify for a refund

5. Request the representative to provide you with a confirmation number, receipt, or confirmation email

6. Keep information about your cancelation in case you need it

You can subscribe later to continue receiving your paper. If you still have delivery problems, ask the customer support team for help again.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I contact Newsday Long Island about a delivery problem?

Why does GetHuman Write How-to Guides for Long Island Newsday Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Long Island Newsday in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I contact Newsday Long Island about a delivery problem? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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