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Instructions to help with popular customer service issues

Popular Hertz How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve Hertz customer care issues, it is something that we often do for larger companies. A larger company example would be our eBay how to guides page. And also our CenturyLink guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your Hertz problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Hertz customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Hertz customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Hertz customers

I am trying to get a response to my recent request - Ref No********. Are you able to assist?
I need a car, some one need to help me please.
Remove an additional driver from a current rental.
Need to cancel car rental
I have a rental that has been stolen I believe, unless you came and got the vehicle whi...
I want to know if I have to present a QR code from the Safe Travels HI website when I p...
Member* ******** need help merging two accounts
I'm on rental suspension just trying to figure out what happen my name is lashonda Boyd...
I made a prepaid reservation for my wife. The agent would not let her use the reservat...
I rented a car in Charlotte, NC on May **th. We returned the car unharmed on May **th...
Want to change our return location but direct number is now saying out of hours.
My credit card was charged
I need my deposit back from * month ago
Current rental is old has cigarette burns on the seat and smells bad, not satisfied at...
Need to be removed from the "no-rent" list
Need to update my profile with a new credit card and cannot get it changed.
We need to change a ** noi. Rental to a *:** pm pick up but do t want to lose the teservation
you incorrectly claimed i still have your rental car
See more issues reported by Hertz customers

Does GetHuman write how-to guides because they are a partner of Hertz?

GetHuman has no affiliation whatsoever with Hertz, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Hertz have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Hertz Reference

Guidance for Other Companies

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