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Instructions to help with popular customer service issues

Popular Hermes.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Hermes.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Hermes.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Hermes.com customers

My parcel seems to delayed and I'm not happy at this at all I don't pay for things for...
Your driver just hit my vehicle van **
i purchaed * railway lamps from a private seller who i have known for years it arrived...
My parcel was not delivered today i was in but ive had a email saying delivery failed m...
I have received a txt purportedly from Evri previously Hermes, stating that a driver na...
This is bad company in the world drivers bad very bad costmer serves they never pick th...
The hermes company pece off **** no like it y they don't fone me all delivery man are...
Y u send my order back to sender
Iwish to change my e mail address My old e mail has been deleted so i cannot use or see...
I received a strange email regarding a delivery but think it may be a scam and want to...
I have a sorry I missed you note and want to find out where my package is
I returned an item at an Evri shop, they scanned the barcode on my email from Home esse...
I am a blue badge holder and this morning I was stopped from parking in a blue badge pa...
Retailer put wrong addreaa on parcel After failed delivery I informedEvri of correct ad...
Please find my parcel. I do not own a blue bin and never have. The parcel is not with m...
need to make a payment for delivery of parcel.
ive not gone out for *days. and you said it had been posted in my letterbox lies two f...
hi, according to the tracking page for my parcel --- H****A***********it says it is "o...
See more issues reported by Hermes.com customers

Does GetHuman write how-to guides because they are a partner of Hermes.com?

GetHuman has no affiliation whatsoever with Hermes.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Hermes.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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