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Instructions to help with popular customer service issues

Popular Groupon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Groupon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Groupon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Groupon customers

I went through all the processes to purchase the advertised "comfortable round-toe sand...
Do I have to be a Groupon member?
I ordered a Splash Wine Pkg -$** total- July **th.. Holly N Smith .. have NOT RECEIVED...
Ordered a Splash $** wine pkg July **th.. do I need to pay a shipping fee ?? There has...
I purchased a voucher but I haven't received the Groupon number. The website says that...
Hi there I booked a helicopter ride at Niagara Falls for the **nd of July but it doesn...
Purchased Groupon for horse riding lessons and they do not have any slots available and...
Hello, I bought a tour with a Sup and paid the fee, but I did not get the groupon code.
Ordered a silver pearl necklace not recieved it yet * days ago
The business does not offer the services I purchased on Groupon and I would like a refund
I’ve purchased three Rod Wave concert tickets, you’ve taken the money out of my account...
I bought some concert tickets in your site I accidentally put the wrong email in and ne...
I purchased * foot massages and never received the voucher.
I got refunded from Groupon and i don’t know what account it went to bc my account info...
I applied for a Groupon discount on drinks at Four Spirits Distillery in Corvallis assu...
My name is Jody k smith I was a merchant * years ago. Please remove my name ad the Edi...
I bought tickets off Groupon for Gator Golf Adventures in Orlando,FL. I went into my ac...
I ordered tickets for the Broadway Grand Prix in myrtle beach, and the app told me it w...
See more issues reported by Groupon customers

Does GetHuman write how-to guides because they are a partner of Groupon?

GetHuman has no affiliation whatsoever with Groupon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Groupon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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