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Instructions to help with popular customer service issues

Popular Dropbox How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Dropbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Dropbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Dropbox customers

Hi plzzz help me actually i missed my password and dont hv email access toooo how can i...
I changed to an iPhone I have registered again with Dropbox three times I’ve use three...
I did not approve of the charge on my American Express . Please remove it.
Unauthorized charge on ***** of $**.** pending charges for a Dropbox account I do not h...
Hi my name is Shafeek achulay my Dropbox photos r missing how can I recovery my all pitcher
My desktop app keeps crashing and will not sync the files I had uploaded so other membe...
When I check a folder in selective sync to show up on my computer....it shows up in the...
My account canceled and I want my amount refunded ASAP. You charged me twice in one mon...
Need copy of **** invoice.*Payment of $,**** made
I need to speak to someone about my bill--I need to make a change. Please call me at...
I never signed up for a Dropbox account and I've been charged $**.** for this service...
I have over *** files to send with Dropbox. I have a dropbox account. I have uploaded t...
You charged me $***.** for a year subscription and I only wanted to pay $***month.
I have the Dropbox pro & have had it for a few years now. I need help with syncing...
Hi I need a transcript of of a bodycam made by Dropbox**Would you please help me **Than...
My dropbox account is not coming up in my tree . Therefore i cant save any of my work.
My account is disabled and idk why
I cannot access Dropbox on my laptop?**Can someone from support call me at...
See more issues reported by Dropbox customers

Does GetHuman write how-to guides because they are a partner of Dropbox?

GetHuman has no affiliation whatsoever with Dropbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Dropbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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