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Instructions to help with popular customer service issues

Popular Dropbox How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Dropbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Dropbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Dropbox customers

I'd like to restore photos from over * years ago. Let me know if I have to upgrade. Tha...
Using dropbox. Thought I shared * excel files with a coworker. She cannot see the edit...
Cannot sign in my Dropbox account
Good day **How do we access dropbox and delete users. How do we change the username an...
Dropbox does not save on my computer. I can open files and edit them on my computer, b...
OK I’m going to try this as a means of communication with dropbox. I’ve recently decide...
I deleted my account a few days ago and would like to recover it please. My email addre...
Hello,**I am trying to get a hold of someone in Human Resources. This is reference to r...
Yesterday, I downloaded Dropbox because a coworker sent me some files in a shared file...
I have * drop boxes and need to cancel one need to know if they are both exactly the same
i have * drop boxes i need to know what each of them are. If not I'm cancelling both.*I...
When I was hired by the Town of Preston, somehow following the directions I was given I...
If I get dropbox though quicken and my quicken membership expire. Do I lose access to...
Hi plzzz help me actually i missed my password and dont hv email access toooo how can i...
I changed to an iPhone I have registered again with Dropbox three times I’ve use three...
I did not approve of the charge on my American Express . Please remove it.
Unauthorized charge on ***** of $**.** pending charges for a Dropbox account I do not h...
Hi my name is Shafeek achulay my Dropbox photos r missing how can I recovery my all pitcher
See more issues reported by Dropbox customers

Does GetHuman write how-to guides because they are a partner of Dropbox?

GetHuman has no affiliation whatsoever with Dropbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Dropbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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