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Instructions to help with popular customer service issues

Popular DHL How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve DHL customer care issues, it is something that we often do for larger companies. A larger company example would be our Citibank how to guides page. And also our Hulu guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your DHL problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common DHL customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing DHL customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other DHL customers

I am expecting a pickup today. Just want to confirm the driver is enroute. Reference AM...
Would like to pick my package
When tracking a package on DHL website, there is no longer an option to be notified by...
The tracking shows package got delivered but we havent received it.
Hello, me wedding is on the twelfth of September, and I have a shipment that says it wi...
Package ********** cannot be delivered to vietnam, so I would like it returned to me.
You guys need to communicate with us that’s the reasons why u guys take our phone *?
Hi good afternoon I send a package to Jamaica through DHl which is a door to door deliv...
I want to know what DHL location in New Canaan, CT I can use to have something shipped...
Packagae was not delivered. Shown as delivered.
I had a package from mnml shop shipped to Italy dhl commerce got it Lw*********DeNow I...
Package is stuck in a hurricane area.
My package says it's delivered somewhere. I can not find where because t's from Germany...
My package was not delivered. Leasing office has not seen it neither have neighbors
Change address on package
My parcels' DHL Tracking No is **********. This Parcel is lying is turkey for last **da...
Need to reschedule courier pickup
Tracking: ***********We dropped off our packages at a DHL store on **** and the package...
See more issues reported by DHL customers

Does GetHuman write how-to guides because they are a partner of DHL?

GetHuman has no affiliation whatsoever with DHL, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of DHL have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

DHL Reference

Guidance for Other Companies

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