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Instructions to help with popular customer service issues

Popular Comcast How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

Trying to reset my password, Trying to pay my bill online. Forgot my password. Wouldn't...
Cancel internet service
I want $*** removed from my billing account that should not be billed because it is bil...
I have spoken with three different representatives, all of which have told me that my b...
I just want to change payment cc
Just switched my phone service how do we send your phones back to you
How can I reduce my monthly charge?
Need to return old router
Talk to a agent please
I want to add Xfinity service to my short term rental. I have an existing account with...
I signed up for a $** a month Internet for my home. My bill is now $** a month. I also...
Trying to login but it can't find my Xfinity id I can't remember it either
Want to change plan, and change automatic payment and have Bill sent to House
Received a notification about my bill but when I try to pay online it says I don't have...
Can I do a no cost speed test on my phone?
Can I do a no cost speed test on my cell phone?
I am having trouble with connecting my TV to the internet and my cellphone I really nee...
I want to talk too alive representative about your phone service I'm eligible for gover...
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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