Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I have been waiting since **:** standard Time to get a live operator speak to a live op...
I want to return my modem
I am an existing customer internet & tv I'm moving I want internet only
I just received an equipment upgrade for X* tv. Does this new box only replace my main...
I’m trying AGAIN to talk to a rep about putting my tv, wifi service on vacation rate fo...
Please please help me, just trying to put service on vacation rate for * mths as I did...
I discontinued my Xfinity mobile* Comcast *on *******.Yourr Company owes me $**.** and...
Brand new modem. Keeps cutting out for about a minute or less.
Need my refund sent. Permanently DONE with Comcast* Xfinity mobile on number...
I am trying to download xFinity app to my computer. *Have it on ipad and iphone from Ap...
My payment check from my bank was returned by Xfinity and I need to know the account ba...
My bills are too high ,I can manage to continue with the service I need it lowered
Billed for service that I cancelled.
I'm trying to host an HTTP web server on my home network, but my ISP has silently block...
Internet connection**at****** CEDAR BRIDGE WALK,*Suwanee, GA *****
I am going to dig a trench, and I need a Comcast * Xfinity agent to mark the cable locations.
My service is not working
I got a message about an upgrade to the network on Friday. The internet has t worked at...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.