Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Why doesn't anyone answer the phone or call me back
I didn't get all my equipment
Change my billing*package.
We are moving and want to transfer service to our new address starting Jan **. However...
Pay bill order service
We have recently opened a new account and it is really messed up as the person to whom...
overcharged plus need tv box replacement
I need to pause my account because I’m between moving but i don’t have another address...
i purchased a new phone and want to connect it to my wifi router but I forgot the passw...
Internet modem is down wires are clipped
I am a business and my account is up to date and we have no internet so we are at a sta...
I want upgrade on my account get a better promotion I would like to pay less for intern...
I was just on the phone with Danny we were in the middle of fixing my WiFi and the call...
Enter net slow and not working.
I need to talk to someone about my bill. I got charged with $*** for my *GB of $** a m...
I am against Atlantis. Help me research it.
I had Comcast and xfinity cable and wifi. I still have the internet and want to talk to...
Need to pay bill and order service
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.