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Instructions to help with popular customer service issues

Popular Comcast How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Comcast customers

Hello my cable went off
I would like to pay off a past due account from a couple of years ago to clear my accou...
Setting up own cable modem
How can I get a voice control remote?
TV picture looks like a puzzle and messes up sound
I have a payment arrangement set of October **th for my past due balance and my service...
Need to get a credit for two movies. Both were cut off and incomplete. One is on the...
I received a suspicious email that I have copied and pasted below. Would you provide me...
Cancel the service before ** days October **th. I guess the computer went into my acco...
i want to cancel home security option thank you
I got cable & I canceled it before the ** days Comcast bill went into my account and to...
Email issues. Email worked fine yesterday. This morning, on both my laptop and deskto...
Unable to load web pages
My internet is barely working. Started occurring a few days ago. I've reset the route...
we have been trying to change main user on the account from my Aunt to myself for weeks...
On *****, I received an email stating I have a past due amount on my account. On...
I ordered * pod a week or so ago and was told it was it would be delivered first on...
I have two accounts in Fernandina Beach, FL. I have sold both units. I need to speak...
See more issues reported by Comcast customers

Does GetHuman write how-to guides because they are a partner of Comcast?

GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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