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Instructions to help with popular customer service issues

Popular Classmates.com How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Classmates.com customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Classmates.com customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Classmates.com customers

On ********** I paid **$ to upgrade my account. It is charged to my credit card and I s...
A charge is appearing on our credit card ($**.**) for something we did not order. See...
Trying to order a yearbook for my husband and it will not let me use my email and he do...
I am being charged for a membership I never signed up for. When I log in it tells me th...
I paid to rejoin but i’m still locked out from seeing things that i’m suppose too
Can not log in to account to take care of issue, Gary Farr Seattle Lincoln ****. **Nead...
I noticed on my bank statement I was charged $** on classmates. I canceled my account a...
Need to change payment method. Old card deactivated with fraud alert.
Ok, I can't access an unread message. How do I do it?
Looking for tracking number for my order from Classmates.com, I never received a shippi...
My card for renewal was declined want to talk to someone about it*. Please call me
My name is Gary Heid. I ordered a year **** High School yearbook but, you sent me a ye...
Confirming cancelation AGAIN
I joined yesterday December *,**** and would like to cancel already. Doesn’t work for me.
I’ve unsubscribed to classmates email and I still keep getting them. This has been goin...
I would like to cancel my subscription to classmates. I tried to call,but was on hold f...
I ordered a LaBrae High School **** yearbook and was shipped a Columbus Georgia **** ye...
I ordered a **** Toms River N .J.High School North yearbook.I never got a email or a co...
See more issues reported by Classmates.com customers

Does GetHuman write how-to guides because they are a partner of Classmates.com?

GetHuman has no affiliation whatsoever with Classmates.com, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Classmates.com have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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