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Instructions to help with popular customer service issues
Popular Citibank How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Citibank customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Citibank customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Citibank customers
Setting up online banking
How to order checks and how much
Report a card used for fraudulent charges
Complaining about the the statement of accounts.
I just opened new account and it want take my password my user name is Bighomie** I wou...
In my mailbox there was a check order, a debit card, and a letter from Citibank address...
Hi, I’m a Citibank customer, I want to report a missing check. I wrote a check on Novem...
Would like to apply for simplicity card
Called dispute line * times today with numerous wait times only to be disconnected and...
Citibank gas card fraud
I received a debit card and checks for an account that I did not make. I received a le...
I was issued a refund check and misplaced the check and just found it it was for the am...
need a copie of my home loan contract
trying to make a purchase but the card not processing
I am trying to make a purchase, but there is a problem with processing the transaction.
TO REDEEM THANK YOU POINTS
My Zelle payments are not working
I just have some questions about my inheritance account (that belongs to my uncle). I j...See more issues reported by Citibank customers
Does GetHuman write how-to guides because they are a partner of Citibank?
GetHuman has no affiliation whatsoever with Citibank, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Citibank have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.