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Instructions to help with popular customer service issues
Popular Chase How-to Guides
How Do GetHuman's How-to Guides Help Me?
Not only do we write step by step manuals for how to solve common Chase customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Chase customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Chase customers
Locked out of my chase account for suspicious activity *And I want it to be fixed right...
My account was locked out because of suspicious activity and I just funded some little...
Card is getting declined and not being accepted through Google Wallet*Apple Pay. Have b...
Trying to set a password for loan account to make auto payments
I need the last * numbers on the back of my card ending in *****
I have a recurring charge for Uber that I didn't authorize. It started back in June. I...
I managed to use wrong payment card and this card belongs to my ex husband. I’d like to...
I applied for a credit card and have not heard back
My account was closed and I'm following up on funds that were sent back to me
Never received replacement card
Waiting for decision of Chase Freedom Flex card
Debit card stolen. Need immediate Freeze and cancellation.
Problems with verifying phone
Yes , I normally get my funds from my mobile deposit released to me after I call a day...
I would like to cancel a recent quick pay that I sent to the wrong number.
need to know the application status of my chase freedom unlimited credit card
i am locked out of my account
Need to check on credit card shipping status.See more issues reported by Chase customers
Does GetHuman write how-to guides because they are a partner of Chase?
GetHuman has no affiliation whatsoever with Chase, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Chase have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.