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Instructions to help with popular customer service issues

Popular CenturyLink How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common CenturyLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing CenturyLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other CenturyLink customers

my email is blocked because I received spam. Have been blocked for weeks. Talked to ma...
I've talked to multiple century link agents* the last one told me that I can't open my...
I have an older modem and a brand new modem I wish to return,*. Is there a place in Na...
When will i receive my wifi modem
How do I return my old modem and the new one I received last week I am ** and need a s...
missihipment---received a filter that I did not order
Need billing help. AND your system refuses to recognize my account login
My internet is soo slow. Do you know why
My internet is soon slow. Do you know why that is
I have not been able to get windows. It has been like this for a week. All I get is a n...
I received an Email from you saying that our payment request for $***.** had been decl...
Original problem with cable..... bad under ground line.**New line was installed by Ce...
Need to pay bill*Need to pay bill
I wish to pay *** of my bill and the other *** net month
They have ***.** credit on a statement that is sent each month on a closed account...
return your products after canceling century link
I need to return equpment after canceling century link
I need help getting my w-* from ****, I no longer work for the company please give me a...
See more issues reported by CenturyLink customers

Does GetHuman write how-to guides because they are a partner of CenturyLink?

GetHuman has no affiliation whatsoever with CenturyLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of CenturyLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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