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Instructions to help with popular customer service issues

Popular CenturyLink How-to Guides

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve CenturyLink customer care issues, it is something that we often do for larger companies. A larger company example would be our Medicare how to guides page. And also our Hulu guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your CenturyLink problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common CenturyLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing CenturyLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other CenturyLink customers

What else do you need?
I called to put my service on vacation and got your service at my other address. You ha...
I put my service at **** S. Lantana Ln. Gilbert, AZ ***** as of June *nd. I keep gettin...
Lost ability to forward E-Mails and the E-Mail list screen informs me there are "No Nam...
Oh my phone services are supposed to be disconnected at *-**-** My account is...
adjust my bill to what was told to me without any Late charges since I never received a...
I want to tae my internet out of suspension account ***********
Would like to know if upgraded service is available for my account
confusing amounts on my bill for then last* months. Don't know what to pay. I like to...
In the past * months I have received bills for amounts that to me are incorrect. ie: on...
Construction company cut the internet wire down the street. It's been laying on top of...
My phone you can't call out or received calls. We have a power outage last night. We di...
Lost my Centurylink email password
I received an email stating that I have posted Unauthorized copyrighted material that i...
My password or security code does not work to access my wireless network on my laptop o...
I've had an email account for a long time with Centurylink. Today I cannot link with it...
We had an electric outage yesterday and lost internet, and still have no connection
I have centurylink service and I am senior citizen and want to make sure you are aware...
See more issues reported by CenturyLink customers

Does GetHuman write how-to guides because they are a partner of CenturyLink?

GetHuman has no affiliation whatsoever with CenturyLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of CenturyLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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