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Instructions to help with popular customer service issues

Popular CenturyLink How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common CenturyLink customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing CenturyLink customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other CenturyLink customers

Need to download McAfee
Regarding account *********:**I called CenturyLink, to pay my bill last month, sometime...
my internet always goes wrong at this time of night
I just got out of the hospital last night,and my bill is due today. Is there anything t...
Hi I would like to cancel my service at *** North Main Street Farmville Virginia...
My bill says it is late but you guys have my card number and take the payment out every...
Need removal of abandoned telephone wire from house to overhead cable*wire. *According...
i am still having trouble with my internet service going in and out. it has gone out at...
I signed into my Centurylink account and was instructed to click on download Mcatee ant...
Need to install my Free CenturyLink .com* Antivirus
I need a refund for the money I paid on my bill pay account in US Bank. Every time I c...
my phone has been cut how long will be before it is fix. address **** Fulford Road Mo...
I need to download the new protection program that you changed to, and I would like to...
Account number *************R*Billing Address **** Leona Ave, Waterloo, Iowa ******Last...
A couple weeks ago my son-in-law had to reconnect Alexa to our wifi. No problem BUT l...
I accidentally paid Century Link a payment through my bill pay service at my bank. We h...
Century link ,for some reason, put us on Vacation Mode, without our permission. It to...
billing issue. account is set up as auto pay. bill shows past due balance and late charge.
See more issues reported by CenturyLink customers

Does GetHuman write how-to guides because they are a partner of CenturyLink?

GetHuman has no affiliation whatsoever with CenturyLink, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of CenturyLink have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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