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Instructions to help with popular customer service issues

Popular Capital One How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Capital One customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Capital One customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Capital One customers

I need a valid fax number for access to my computer accessing my capital one account
Changing a phone number to access my account when out of town to my cell number not my...
I have had a capital one card for prox ** years. My credit limit was $**k. Then becau...
Chat with a person at Capital One.
I have a account in collections and I have GRT Financial handling it. I want to settle...
I believe someone may have stolen the application for a credit card from an offer you s...
I had a capital one charge card ,out of the blue they froze my card and said there was...
can't set up alerts for credit card.
I have a Navy Federal Credit Union checking account. There were * deposits made to it...
We have been asking Capital One to stop sending fraudulent credit card information to o...
I made a **$ purchase with my paypal account the purchase was supposted to go through m...
I contacted Capital One on ********* to inform them of an out of state charge I was goi...
I like to update my address
Capital one refuses to allow me, a deaf person into my account to pay my VISA bill. *I...
I cannot access the statement part of the capital one website. When I try to click on s...
When I try to view my credit card statement it says there is an errorThat needs to be r...
Mobile verification not working on the capitalone app
I am not able to send my driver's license through docusign. I'm trying to open a accoun...
See more issues reported by Capital One customers

Does GetHuman write how-to guides because they are a partner of Capital One?

GetHuman has no affiliation whatsoever with Capital One, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Capital One have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Capital One Reference

Guidance for Other Companies

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