How Do I Cancel My Account with Birchbox?

Birchbox is a company that specializes in offering customers beauty products on a monthly basis. Customers have the ability to sample a wide variety of different products based on their preferences and likes. There are two different types of subscriptions; monthly and monthly committed. Monthly customers pay as they are billed, however, monthly committed customers are on an autorenewal schedule and automatically pay until its time for renewal. these renewal schedules can run in three, six, and twelve-month increments. If and when a customer decides to cancel their monthly subscription, they have a variety of different ways that they can go about doing this. Birchbox makes it easy for customers to cancel on their own or authorize Birchbox to cancel for them.

Oct 23, 2019

Birchbox is a beauty subscription service that allows people to sample a variety of different cosmetics for ten dollars a month. Customers are mailed cosmetic samples from a variety of different brands and customers have the opportunity to try trial sizes of different products. Cosmetics are sent based on each customer's personal preferences, likes, and dislikes. Customers can cancel their subscription whenever they choose and the cancellation process is fairly simple.

Allow Birchbox to Cancel for You

If you dont want to complete the cancellation process on your own, simply contact Birchbox. A Birchbox representative will perform the cancellation process for you and notify you once the process has been completed. However, it should be noted that gift subscriptions can't be canceled and the pre-paid fee is non-refundable. Gift subscriptions don't renew after the subscription term has expired.

Schedule an Appointment to Cancel

If you need assistance or help with the cancellation process, simply contact Birchbox online and send Birchbox support a message. You can use this option to schedule a call with a Discovery Specialist who can walk you through the cancellation process. As with every other cancellation method, you will not be billed the following month.

Cancel By Logging into Your Account

It's not complicated to cancel your account on your own. You simply start by logging into your account. Find your name located in the top right corner of your screen. Click on it. When the drop-down window opens, select account settings. Locate the subscription heading then click on the red option to cancel a subscription. This can be found beneath the heading. If you cancel your subscription after you've already been billed, your cancellation goes into effect for the next billing cycle, which is the following month.

Canceling Monthly/Commitment Subscriptions

Any customer who has purchased a monthly subscription with a commitment option automatically incurs recurring charges until the person decides to cancel the subscription. Depending on the auto-renewal periods, your subscription will terminate after this period ends. For example, if your commitment is for three-month increments, your cancellation will take place after the three months term has completed. It works the same for six and twelve-month commitments as well. you can use the same methods outlined above to complete the cancellation process as well, regardless of the type of subscription you have.

Other Considerations...

However, you should keep in mind that a pre-paid subscription with a commitment will be automatically billed for either a three, six, or twelve-month subscription term and you are bound to these recurring charges until you cancel your subscription. You will be notified in advance before each autorenewal billing takes place. Also, Birchbox reserves the right to cancel a subscription due to any violations of the terms and conditions.

Birchbox provides several different ways to cancel your subscription, regardless of whether you have a monthly subscription or a committed monthly subscription. The same cancellation methods are available regardless of the type of subscription you have. You can cancel on your own, message Birchbox and request a cancellation, or cancel with the help of a Discovery Specialist. It's up to you.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

Why does GetHuman Write How-to Guides for Birchbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Birchbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Account with Birchbox? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Birchbox

Asked 4 years ago
Viewed 2,056,793 times
Birchbox
Cancel Birchbox
Stop Birchbox subscription
Birchbox cancellation
Stop Birchbox subscriptions
Cancel or change account
Cancel or change account
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!