How Do I Use My Points to Pay My Bill with American Express

As an American Express cardholder, you can use points to pay your monthly bill. Log into your account on your computer or mobile app and apply your rewards points to your current statement balance. Just note, your reward points don't carry as much value when applied as a credit as they do for other redemption options. Make sure you use your points wisely and enjoy all the benefits of being a rewards cardmember.

Nov 30, 2021

American Express credit cards offer a lot of advantages, one of which is a rewards program linked with some of its cards. Reward points can be used in a number of ways, including paying your credit card bill. How do you use your points to pay your bill with American Express? You can get information and assistance from American Express customer service here, and you can read on to learn how to use points to pay your bill.

Take Note

Before you redeem your American Express rewards points for a statement credit, you should be aware that the points value is less than if you redeem rewards for other options. Statement credits do not redeem at the same rate as travel miles, for example.

Redeeming Your Points

Redeeming your points is simple and can be accomplished through the online portal and the mobile app.

Online Redemption

To redeem your American Express points for a statement credit online, do the following:

  1. Open the American Express website on your laptop or desktop.
  2. Log into your account.
  3. Select "Pay your Card Charges with Points."
  4. Select the amount of points you want to apply to your credit card statement.
  5. Submit your request.

Mobile App

If you are using your mobile app to pay your American Express bill, follow these steps to use your rewards points:

  1. Open the American Express app on your smart device.
  2. Tap on "Pay your Card Charges with Points."
  3. Enter the amount of rewards points you wish to apply as a statement credit.
  4. Hit "Submit" to complete the transaction.

The above methods will apply the rewards directly to your statement balance. You can also redeem your points for cash back and use the money for part or all of your statement balance.

To redeem points for cash, make sure you have linked your bank account to your American Express credit card. When you redeem points, the money will be deposited directly into your account. You can then use that money toward your statement balance or any other way you wish to spend it.

Using your American Express rewards points for your credit card bill is easy and convenient; however, it is not always the most profitable way to redeem your points. Cash back and statement credits usually have less value than redemptions for travel miles or product purchases made with points. For more information or assistance, contact American Express customer service here.

Keywords: American Express, American Express rewards points, pay American Express bill with rewards

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for American Express Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Express in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use My Points to Pay My Bill with American Express guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

American Express

Asked 2 years ago
Updated 2 years ago
Viewed 666,911 times
American Express
American Express
American Express rewards points
pay American Express bill with rewards
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!