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Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I have received a phone message about a purchase, but the message was incomplete and I...
we our trying to get a label send so we can return an item
I need to change the shipping address on a recent order
I would like to stop my shipment of Arnicare cream order *************please
I need to cancel my automatic shipment of Arnicare Cream
Waiting for package you r texting that the house number is wrong it is not wrong who is this
Received a text saying my debit card was billing $**** for steel rack stand. If this is...
i did not sign up for prime , cancel this
My order* ***-*******-******* for JOERSH clear report covers arrived on November *** ho...
I purchased * packages of * Leclstar garage lights ***w. Within *year they stopped work...
I'm cancelling account and m deta from Amazon
Need **.** put back on card **********.
Checking status of order
Need **.** dollars put back on my card
They charged my credit card but then I canceled the order and Amazon accepted me, my qu...
I ordered a Michigan sweater a week ago and it has not been shipped yet. Why is my ord...
I returned an item through UPS It was a tax program with the wrong software. I returned...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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