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Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I returned a pair of ladies shoes (size *.*) over a month ago, probably six weeks. I co...
Fraud I'm being charged for stuff yet I haven't ordered and I got a phone call that the...
My prime account price is **.** and I’m being charged **.**. I want this fixed. No wher...
On *-**-** at **:** AM, I received a suspicious call from Amazon Support . The telephon...
An attempt to commit fraud on my Amazon account.
Need help to assemble gas grill
i need to speak with a representative i work at the ups store and need someone live now
on my bank statement i got a charge of $**.** for amazon prime and i do not have amazon...
Head got tricked into giving out two gift cards and was wondering if I could even just...
I ordered a scope and two gillie suits and they were both delivered to the wrong addres...
bonjour, j ai besoin d aide pour une eventuelle fraude je voudrais parle a quelqu un qu...
I just want to know if I logging with Amazon pay later,is there any cost I have to pay...
It has been * week and I still am unable to buy anything. The Buy Feature has complet...
My amazon pay balance amount is not visible to me, and now the account is temporarily o...
I ordered a Dreamland single antibacterial heated underblanket ,I only ordered one and...
Please take out your prime payment from my cash appt account. I lost my debit card whic...
I have recieved call from ur company for part time job *They told mee submit ****Rs. Th...
I tried to order item FABRIC FIToor women's pure organ...** item on **.**.**** and...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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