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Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

unable to register new ereader! Rang yesterday and was told that they would call me bac...
I got charged for starz I need a refund
I ordered some packaging tape. An empty sealed envelope was delivered without the prod...
need to talk to a human
** glass spice jars with lids- I ordered this item before and received the spice jar tr...
being billed twice for same thing
i RECEIVED A MAILING WITH * BOTTLES OF SOMETHING CALLED Proper CBD GUMMIES WHICH I DID...
My Prime membership is due today. I can't remember if it is autopay, and I don't see t...
Today an Amazon delivered packets with a Hertz white van at **** Del Rey Drive Colo. Sp...
ordered an item and it is addressed to me not my nieces name in Houston Texas
I have a security or someone using my account
I cant access my account without a verification code and my cell phone won't receive a...
Ordered two packages of cat chews. One wasn't full.
Tracking ID: ************ *Actually delivery date today **********above order not deliv...
There's a transaction of $*** on my Amazon gift card which was not ordered by me.*That...
Sent package I never ordered. A box of Larabar minis candy bars and a kids Spibelt. I n...
order not delivered to my house, but to post office. I am disabled, which is why I orde...
When I log in all pages appear in Spanish. I am American and do not speak spanish. I h...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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