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Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I ordered a sprinkler in July. I sent it back and the track info says it was delivered...
I returned two sets of children pajamas from a children's party that had over ** guests...
can.t enter e-mail and password (new)
I ordered a swing and found it two hours later at Aldi’s for half price I am mediately...
I have a new charge. I tried to put new charge card in system. Will not let me do it
My order was supposed to be delivered Saturday *******. No update delayed when will I get it?
I accidentally just cancelled an item we just purchased and now it is not available for...
Good Day,**There are a couple of reasons that I am sending you this message. *First I r...
Charged $**.** from bank account and don't know what I am being charged for. Please help.
I need a copy of my receipt as proof of purchase.*I received the item I ordered but it...
I want my replacement as soon as possible can you help me
I ordered for curtains on **of September and it was delivered on ** but I receive diff...
I ordered ** capsules of Dolce Gusto coffee - * x boxes of **. Only ** capsules were...
I purchased AQUAGAURD purifier n it cracked within few months. Want a replacement.
Hello i have just notice that we have had payments going out each Month for £*.** for A...
Good afternoon*I book train ticket but not successful*Order id-***-*******-********Pls...
I am receiving someone elses orders.
as my old debit card expired ,i now have a new card, valid from **** and expires...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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