How Do I Cancel My Flight with Aer Lingus?

In case you decide to cancel a flight with Aer Lingus, make sure you adhere to the policies they have outlined concerning cancellations and refund. If you face any difficulties, you can contact Aer Lingus Customer Service to help you sort out any issues you may incur.

Nov 14, 2019

Have you booked a flight with Aer Lingus, but cannot attend due to an emergency? Aer Lingus offer its customers a number of ways to cancel their flight. Depending on the situation necessitating the cancelation you may or may not be entitled for a refund.

Canceling a Booking Made Directly with Aer Lingus

In case you made your booking on aerlingus.com and would like to cancel your flight, then head over to their website and fill this Refund Request Form. The airline will process your cancellation as well as refund within 7 days and when processed, you will be informed by email.

However, according to US regulations, flights to/from United States may be cancelled and full refund given within 24 hours only if you made your booking 7 days before departure.

Any cancellation or change should be made up to just two hours before the time of departure, after which you will have to forfeit all the money with the exception of government tax.

If the flight ends up not being flown, then you are eligible to get the government tax refund, which you can request by applying via Refund Request Form. You should do this within one month of the booked travel date.

Aer Lingus will then process the cancellation together with the refund and send the amount back to the credit card used for booking within 7 days. Then they will inform you via email.

Does a Cancellation of a Flight with Aer Lingus Attract a Penalty?

Aer Lingus flight cancellation policy stipulates that cancelling an individual flight segment within numerous flight itinerary is considered a change. Therefore, this will lead to a raise in your fare and will attract a change fee.

Cancellation policy of Aer Lingus depends on the fare type you booked. However, refunds will be given after deducting an administration fee.

Canceling a Booking Made Through a Third Party

In some cases, you may book your flight ticket via a third party such as an online agency, a travel agent, or another airline. In such instances, you must contact the original sales agent when you decide to cancel your air ticket.

In mentioned earlier, cancelling your flight with Aer Lingus will depend on the fare type you choose. The fare options for Aer Lingus include: Business Fare, Flex or Business Flex Fare, Advantage, Saver, Smart or Plus Fare.

Saver, Smart or Plus Fare

In case you have booked this fare type, then you will not get a refund in case you cancel your flight. The only exception is if your flight is from/to the United States, and it happens to meet the following conditions:

  • You cancel the flight within 24 hours of booking
  • You booked more than one week prior to the flight's departure.

Cancelling flights with this fare type will attract an administration fee of €20 for each person for a one-way flight.

This administration fee does not apply to flights originating from the US or Canada.

Advantage, Flex, or Business Flex Fare

Booking this type of flight and then you decide to cancel, you will get a full refund. But you will have to cancel the flight before the departure time.

Business Fare

For a business fare, a 15% deduction will be made and the rest refunded to you. The administration fee similar to the Savers Fare applies with exceptions of flights originating from Canada or the United States.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Flight with Aer Lingus?

Why does GetHuman Write How-to Guides for Aer Lingus Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Aer Lingus in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Flight with Aer Lingus? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Aer Lingus

Asked 4 years ago
Updated 4 years ago
Viewed 1,964,378 times
Aer Lingus
Aer Lingus flight
cancel a flight with Aer Lingus
flight cancellations with Aer Lingus
Cancel flight
switch flights
Cancel flight
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!