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Instructions to help with popular customer service issues

Popular AT&T Wireless How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AT&T Wireless customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T Wireless customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AT&T Wireless customers

I need to speak to someone regarding my billing and reactivating my service. My bill ha...
I need to speak with someone about my billing and about reactivating my service. My Bil...
Change imei and add a number for call forwarding
I need to remove one line so it can open there own account.
I want to change my wireless plan
Lost my iPad and need to cancel the service.
Lost iPad while abroad. Need to cancel service but I am not in the US.
My voicemail is not working, when someone calls me it says “call cannot be completed as...
My last cell phone bill went up by more than $***, from about $*** to $***. There are...
I want to port my number
if im release from a family plan how much to put phone number in my name
I need to discuss bill payment issues.*I need an extension on my scheduled payment due...
Would like to request courtesy adjustment of anticipated $** fee for switching phones*r...
Phone freezes up when looking up a question on google
Wireless billing errors
My internet broke and this is very frustrating. I use my phone to google answers for ex...
Calls are always being dropped, Must go out side to make calls
VERY poor service at my home. In many case must go outside to make calls
See more issues reported by AT&T Wireless customers

Does GetHuman write how-to guides because they are a partner of AT&T Wireless?

GetHuman has no affiliation whatsoever with AT&T Wireless, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T Wireless have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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