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Instructions to help with popular customer service issues

Popular AT&T How-to Guides

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How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common AT&T customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other AT&T customers

Find my account number and PIN
Technician disconnected our service to perform an upgrade. He was unable to complete th...
I want to know why my preorder for my phone is taking so long.
My name and AT&T landline number is being used for phone scams. Who should I contact?
Quiero regresar a Telcel ya que me cambiaron cuando dije que no
Quiero cancelar el contrato de megas con AT&T
Need info for new iPhone ** shipping
I have ATT internet for my home. Had sent up to an email that I no longer have access t...
I want to keep my billing done by mail . I do not want paperless
I am retired from AT&T. I'm having trouble with my non-medical retiree benefits, and am...
My hotspot on my phone will not connect to my PlayStation or any of my devices. I’ve tr...
My hotspot on my phone is not working and will connect to my PlayStation or any of my d...
My husband is locked out of his email sbc account. ATT cannot change his password and h...
I want to keep my paper bill account number *********
Internet service is down and I already reset the router
My bill is to high and the lights on my router are all blinking
Unlocking my iPhone * Plus
I would like to schedule an internet installation appointment for Sunday, September **.
See more issues reported by AT&T customers

Does GetHuman write how-to guides because they are a partner of AT&T?

GetHuman has no affiliation whatsoever with AT&T, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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